Carbon Emissions Insights Portal FAQ

Following an introductory email from your account manager, you will receive an email from coeus@catalyst-it.co.uk with a link to activate your account. Simply follow this link to set up your password and sign in. 

For your security, the link will expire after 48 hours. If your link has expired, please contact ccsustainability@croda.com or your account manager, who will be happy to assist you. If you have not received your activation email but believe that you should have, please check your spam folder in the first instance. If it is not there, please contact ccsustainability@croda.com.

You can reset your password using the ‘Forgot Password’ link on the portal login page. Simply enter the email address associated with your account, and a link to reset your password will be sent to the email address.

Croda Beauty’s Carbon Emissions Insights Portal is hosted by Catalyst, who share our commitment to cybersecurity and data protection, ensuring compliance with global data protection and privacy laws. Catalyst is Cyber Essentials Plus certified and meets the ISO 27001 standards. Additionally, Catalyst has successfully completed SOC 1, SOC 2, and SOC 3 assessments, which evaluate the design and effectiveness of internal controls related to security, availability, processing integrity, confidentiality, and privacy.

Customer data is integrated into the Catalyst portal from our secure data management system, Qlik. Using Qlik's Section Access security functionality, we ensure that each user of the portal will only have access to the data appropriate to them.

For safety and security, each user is required to agree to our site policy and terms and conditions. Therefore, if you require additional access to your account, please get in touch with your account manager. They will be happy to invite your colleague(s) to join the platform through the correct channels, which will also give them their own unique login details.

There is not currently an export mechanism for downloading data from the platform. As we further develop the portal, we hope that this is something that we can introduce in future.

Only data for products you have purchased can be accessed within your portal. For information relating to additional products, please contact your account manager.

Croda is working to align our methodology for calculating Product Carbon Footprints (PCFs) with the guidelines outlined by Together for Sustainability (TfS) to ensure a consistent approach. Our methodology has been critically reviewed and approved by a third party (Ricardo).

Croda calculates PCFs by evaluating the Scope 1, 2 and 3 upstream greenhouse gas (GHG) emissions associated with the production of 1 kilogram of product. The PCF is the sum of all of these GHG emissions, expressed as CO₂ equivalents related to a product, from the extraction of the raw materials to the gate of the reporting company including transportation (Cradle-to-Gate). Croda’s calculation methods are aligning with the guidelines produced by Together for Sustainability.

Our PCFs require two types of data: activity data and emissions data. We use 100% primary data for activity data and a hybrid of data for the emissions data.

Our hybrid data collection uses a combination of supplier-provided data (where available), LCA data, and secondary data to fill any gaps. In some unique cases we have had to use some average data and a very limited amount of spend based data.

We are, however, moving towards supplier specific data to further improve quality. This involves collecting product-level cradle to-gate GHG inventory data from suppliers. As we progress and increase our levels of accuracy, the level of complexity also grows.

Due to these ongoing improvements to data quality, but also as we implement positive carbon reduction changes at site and in the composition of our products, it should be noted that our PCF figures are not stagnant and fixed; instead, they are dynamic and may change.

We are currently in the process of building biogenic carbon information into our Product Carbon Footprint statements. At this time, we have biogenic literature available for our ECO range, but this will soon be expanded across the entire Croda Beauty portfolio.

The glidepaths in this portal have been created based on decarbonisation projects and initiatives that are planned according to each site’s unique decarbonisation roadmap. Each site has mapped projects that are appropriate for their specific challenges, technologies, and processes, meaning that no two sites will decarbonise at the same rate.

In addition to this, some sites have already made significant progress towards their targets since the baseline year of 2018, and therefore less decarbonisation is expected over the coming years.

We do not currently have the quality of data available to include historic Scope 3 data prior to 2023.

Our data for Scope 3 upstream decarbonisation is currently predicted, as we have not yet quantified this data at a site level.

We have calculated the expected impact of Scope 3 decarbonisation at a product level, and therefore we can attribute this to the sites where those products are manufactured. This allows our customers to visualise the effects of decarbonisation in Scope 3 upstream activities on their product portfolio.

We expect to see some spikes in emissions as we implement our decarbonisation strategy as there will be additional works required outside of the scope of our usual operations, for example to install new assets. These activities are vital to reducing the impact of our future operations.

As stated within our Terms and Conditions of use, the data found within Croda Beauty's Carbon Emissions Insights Portal is strictly confidential and intended for viewing by the named user's organisation only and should not be shared with any other party outside the named user’s organisation, in breach of our Terms and Conditions.